As the UX Lead for a 6-person UX sub-team within a larger, 20-person cross-disciplinary SCADpro partnership with Microsoft's Business & Industry Competitiveness (BIC) group, I spearheaded the development of user flows and interface concepts for a confidential product. I directly managed and mentored the designers, guiding high-level design strategy and information architecture while collaborating closely with other discipline leads to ensure all design decisions were strategically aligned with user needs, technical feasibility, and core business objectives. My role further involved leading critiques, maintaining design quality standards, and presenting final design solutions and strategic recommendations to Microsoft client stakeholders. We successfully delivered polished, high-fidelity prototypes and actionable recommendations to support Microsoft BIC's internal development process.
I effectively led a UX team while strategically partnering with Design Strategists, Interaction Designers, and Graphic Designers. This cross-functional collaboration was critical for aligning divergent project goals, facilitating clear communication, and empowering each contributor to achieve maximum impact and deliver cohesive final solutions.
This project reinforced that effective design decision-making must be rooted in user needs, core product goals, and technical feasibility. Given the project's complexity, establishing strategic clarity and functional alignment became equally paramount to visual execution. This ensured that our solutions were robust and directly aligned with the product roadmap.
This experience was critical in developing solutions that successfully integrate into a large-scale enterprise system. It reinforced the necessity of designing not just to solve immediate user problems, but to create architecturally sound solutions that are viable and meaningfully scalable within the client's existing product ecosystem.
